Title: Thia Aide Customer Support
Author: thiaide
Published: <strong>28 يونيو، 2026</strong>
Last modified: 28 يونيو، 2026

---

البحث عن الإضافات

![](https://ps.w.org/thia-aide-customer-support/assets/banner-772x250.jpg?rev=3588885)

![](https://ps.w.org/thia-aide-customer-support/assets/icon-256x256.png?rev=3588885)

# Thia Aide Customer Support

 بواسطة [thiaide](https://profiles.wordpress.org/benignsource/)

[تنزيل](https://downloads.wordpress.org/plugin/thia-aide-customer-support.1.0.zip)

 * [تفاصيل](https://ar.wordpress.org/plugins/thia-aide-customer-support/#description)
 * [المراجعات](https://ar.wordpress.org/plugins/thia-aide-customer-support/#reviews)
 *  [التنصيب](https://ar.wordpress.org/plugins/thia-aide-customer-support/#installation)
 * [التطوير](https://ar.wordpress.org/plugins/thia-aide-customer-support/#developers)

 [الدعم](https://wordpress.org/support/plugin/thia-aide-customer-support/)

## الوصف

Thia Aide Customer Support adds an intelligent AI chat widget to your WordPress 
site. The AI assistant can answer customer questions, search products, look up orders,
and provide store information automatically. Try it free for 90 days!

### Features

 * **AI-Powered Chat Widget** – Intelligent assistant that understands customer 
   questions
 * **Floating Chat Button** – Customizable position (bottom-right or bottom-left)
 * **Page Chat Shortcode** – Embed chat anywhere with [thiaide_page_chat]
 * **Product Search** – AI searches your WooCommerce products and presents results
   in chat
 * **Order Lookup** – Customers can check order status by order number or email
 * **Content Search** – AI finds information from your blog posts and pages
 * **Cart Integration** – Customers can add products to cart directly from chat
 * **Auto Welcome Message** – AI-generated welcome messages for visitors
 * **Mobile Responsive** – Fully optimized for mobile devices
 * **Multi-Language Support** – AI responds in your chosen language
 * **API Statistics Dashboard** – Track usage with charts for daily, monthly, and
   all-time stats
 * **Session Memory** – Chat remembers conversation history
 * **WooCommerce Integration** – Works seamlessly with WooCommerce products and 
   orders
 * **Easy API Key Setup** – Simple configuration interface

### External services

This plugin connects to the Thia Aide API (https://thiaide.com/api/) to process 
chat messages and generate AI responses.

It sends the following data to the API when:
 – Customer sends a chat message – 
AI searches for products in your store – AI looks up order information – AI generates
welcome messages – AI searches your blog posts and pages

Data sent to the API:
 – Customer chat messages and conversation history – Store
information (name, URL, description, contact details) – Product information (titles,
prices, descriptions) when searching – Order information when customers check order
status – Selected language preference – API key for authentication

This service is provided by Thia Aide:
 – Terms of Use: https://www.thiaide.com/
terms-of-use/ – Privacy Policy: https://www.thiaide.com/privacy-policy/

### How It Works

 1. Install and activate the plugin
 2. Get your API key from [thiaide.com](https://www.thiaide.com)
 3. Enter your API key in Thia Aide > Settings
 4. Configure chat position, welcome message, and language
 5. The chat widget appears automatically on your website

### Privacy

This plugin connects to the Thia Aide API service at thiaide.com to process chat
messages. Customer messages and store information are transmitted securely over 
HTTPS. Chat history is stored only in the user’s browser session. No user data is
collected or stored beyond what is necessary for chat functionality.

### Credits

Developed by [Thia Aide](https://www.thiaide.com)

### Support

For support, please visit [thiaide.com](https://thiaide.com) or use the WordPress.
org support forums.

## لقطات الشاشة

[⌊Admin settings page with API configuration and statistics dashboard⌉⌊Admin settings
page with API configuration and statistics dashboard⌉[

Admin settings page with API configuration and statistics dashboard

[⌊Floating chat widget on website⌉⌊Floating chat widget on website⌉[

Floating chat widget on website

[⌊Chat window showing AI conversation with product search results⌉⌊Chat window showing
AI conversation with product search results⌉[

Chat window showing AI conversation with product search results

## التنصيب

### Automatic Installation

 1. Go to **Plugins > Add New** in your WordPress admin
 2. Search for “Thia Aide Customer Support”
 3. Click **Install Now**
 4. Activate the plugin

### Manual Installation

 1. Download the plugin zip file
 2. Go to **Plugins > Add New > Upload Plugin**
 3. Upload the zip file and click **Install Now**
 4. Activate the plugin

### Configuration

 1. After activation, go to **Thia Aide** in your admin menu
 2. Enter your API key from [thiaide.com](https://www.thiaide.com)
 3. Configure chat settings (position, welcome message, language)
 4. The chat widget appears automatically on your site

## الأسئلة المتكررّة

### Do I need an API key?

Yes, you need an API key from thiaide.com to use the AI features. You can get one
by registering at [thiaide.com](https://thiaide.com). Try it free for 90 days!

### Does this work with WooCommerce?

Yes, the plugin integrates directly with WooCommerce. The AI can search your products,
look up customer orders, and help customers add items to their cart.

### What languages are supported?

The AI responds in the language you select from over 100 languages including English,
Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese,
Korean, Arabic, Turkish, Greek, Romanian, Polish, Czech, Swedish, Danish, Norwegian,
Finnish, Bulgarian, and more.

### Can I customize the chat appearance?

You can choose the chat position (bottom-right or bottom-left), set a custom welcome
message, enable auto welcome messages, and select the AI response language.

### How do I embed chat in a specific page?

Use the shortcode [thiaide_page_chat] in any page or post to embed the chat widget
inline.

### Is my customer data secure?

Yes, all communication with the Thia Aide API is encrypted over HTTPS. Chat history
is stored only in the user’s browser session for the duration you set (1-24 hours).

### Can I see chat usage statistics?

Yes, the admin dashboard shows API usage statistics with interactive charts for 
daily, monthly, and all-time views including success rates.

## المراجعات

لا توجد مراجعات لهذه الإضافة.

## المساهمون والمطوّرون

“Thia Aide Customer Support” هو برنامج مفتوح المصدر. وقد ساهم هؤلاء الأشخاص بالأسفل
في هذه الإضافة.

المساهمون

 *   [ thiaide ](https://profiles.wordpress.org/benignsource/)

[ترجمة ”Thia Aide Customer Support“ إلى لغتك.](https://translate.wordpress.org/projects/wp-plugins/thia-aide-customer-support)

### مُهتم بالتطوير؟

[تصفّح الشفرة](https://plugins.trac.wordpress.org/browser/thia-aide-customer-support/)،
تحقق من [مستودع SVN](https://plugins.svn.wordpress.org/thia-aide-customer-support/)،
أو الاشتراك في [سجل التطوير](https://plugins.trac.wordpress.org/log/thia-aide-customer-support/)
بواسطة [RSS](https://plugins.trac.wordpress.org/log/thia-aide-customer-support/?limit=100&mode=stop_on_copy&format=rss).

## سجل التغييرات

#### 1.0

 * Initial release
 * AI-powered chat widget for customer support
 * WooCommerce product search and order lookup
 * Embedded page chat via shortcode
 * Cart integration for adding products from chat
 * Auto welcome messages with AI generation
 * Content search across posts and pages
 * Mobile responsive design
 * API statistics dashboard with charts
 * Session management for chat history
 * Multi-language AI responses

## ميتا Meta

 *  Version **1.0**
 *  Last updated **قبل شهر واحد**
 *  Active installations **أقل من 10**
 *  WordPress version ** 5.0 أو أعلى **
 *  Tested up to **7.0.3**
 *  PHP version ** 7.4 أو أعلى **
 *  Language
 * [English (US)](https://wordpress.org/plugins/thia-aide-customer-support/)
 * Tags
 * [AI](https://ar.wordpress.org/plugins/tags/ai/)[chat](https://ar.wordpress.org/plugins/tags/chat/)
   [customer service](https://ar.wordpress.org/plugins/tags/customer-service/)[support](https://ar.wordpress.org/plugins/tags/support/)
   [woocommerce](https://ar.wordpress.org/plugins/tags/woocommerce/)
 *  [عرض متقدم](https://ar.wordpress.org/plugins/thia-aide-customer-support/advanced/)

## التقييم

لم يتم تقديم أي مراجعات بعد.

[Your review](https://wordpress.org/support/plugin/thia-aide-customer-support/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/thia-aide-customer-support/reviews/)

## المساهمون

 *   [ thiaide ](https://profiles.wordpress.org/benignsource/)

## الدعم

لديك شيء لتقوله؟ بحاجة الى مساعدة؟

 [عرض منتدى الدعم](https://wordpress.org/support/plugin/thia-aide-customer-support/)

## تبرع

هل ترغب في تقديم دعم متقدم لهذه الإضافة؟

 [ تبرع لهذه الإضافة ](https://www.thiaide.com)