kb-support

الوصف

تم إغلاق هذه الإضافة اعتبارًا من 7 مارس، 2024 وغير متاحة للتنزيل. هذا الإغلاق مؤقت، في انتظار المراجعة الكاملة.

المكوّنات

تقدّم هذه الإضافة 6 مكوّنات.

  • KBS Login
  • KBS Tickets
  • KBS Profile Editor
  • KBS Search
  • KBS Register
  • KBS Submit

المراجعات

28 سبتمبر، 2023
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
22 أغسطس، 2023 1 reply
Very well thought out and easy to use. Haven't had a single tech issue with it, and I love how flexible it is. Great work!
27 مايو، 2021 2 replies
Plugin good at first glance. The main problem I have is that it isn't perfect for membership site, hopefully they can fix this. If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn't link this "KB-Support customer" to WP user, instead creates a new "customer" in KB Support. This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website. I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn't link to the WP user.
3 فبراير، 2021 1 reply
We've set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system. Such an easy plugin to use.
إقرأ جميع المراجعات 21

المساهمون والمطوّرون

“KB Support – WordPress Help Desk and Knowledge Base” هو برنامج مفتوح المصدر. وقد ساهم هؤلاء الأشخاص بالأسفل في هذه الإضافة.

المساهمون

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